Mary Robey, Chair of Governors, City of London Academies Trust
Julie Hillman, Primary School Improvement Officer, Wandsworth Council
“I have worked with Karen as one of her Associates on many occasions. As an HR professional of many years standing, I have no hesitation in recommending both her and her organisation to clients that want a professional and pragmatic approach to the many challenges that present themselves in running a successful business. Karen’s skills covers the whole gambit of business from:
- client interface and staff communication;
- designing strategic people plans that support the business’s aims;
- gaining workforce support for implementation of change programmes
- following through to successful delivery of the changes required
- re-designing or re-energising HR processes such as performance management, absence management etc.
- supporting managers through difficult staffing issues including discipline, grievance, or exit from the business.
She has in-depth experience in the public sector, education and not for profit sectors. She is 100% professional and reliable and adds value to any business that she comes into contact with.”
Linda Coote, Catalyst Contractor Limited
“Karen Delgado is professional, conscientious, reliable, sensitive and discerning in her work. She gains the trust of all grades of staff and is thorough in her investigation processes. Her skill and experience help her to make sound objective decisions and support her to make wise recommendations to Management staff. I am happy to recommend her to any potential clients and wish her well for her future work.”
Sister Siobhán O’Keeffe, Registered Manager, Marian House Nursing Home
“I have been engaged as an associate by Karen Delgado, Director DK HR Consultancy LTD to carry out a review of an Academy’s Administration Support function and make recommendations on how to improve service delivery and consult with staff. I also supported Karen with the due diligence aspect of the TUPE transfer of the staff at the Academy.
I found Karen very knowledgeable, creative, supportive and approachable; she always focuses on achieving a positive outcome to any issue raised during the assignment. I have regular contact and support from Karen throughout the assignments and would be happy to undertake future assignments on behalf of DK HR Consultancy.”
Gerard Haleem, HR Consultant
“Karen Delgado has been an invaluable asset to the Milton Keynes Academy and to me personally, as a mentor. We have received timely, expert advice on a number of varied and complex HR matters and are very satisfied with Karen’s professionalism and overall standards of service.
Karen is very approachable, has sound experience and knowledge and a high level of organisational and cultural understanding of our Academy; thereby delivering a personalised and flexible service to meet our needs. Karen provides a professional service whilst delivering in a friendly, accessible and totally supportive way. She has built very strong relationships with the staff that she deals with and we have great confidence in her abilities. She makes everything clear and easy to understand and responds quickly to situations providing reassurance and guidance. Her advice has been consistently sound and we have never been disappointed in the quality of the service provided.
We would not hesitate to highly recommend her to any organisation.”
Kayleigh Armstrong, HR Manager, The Milton Keynes Academy
“Karen Delgado is able to relate HR to real-world business needs; Karen is viewed as an HR Director who is a good sounding board and trusted business partner. The organisation is able to rely on Karen’s skills in linking people and numbers to diagnose weaknesses and strengths in the organisation, finding the right fit between employees and jobs; advising on the talent implications of the company’s strategy.
We have been especially impressed with the high level of service and communication that we have received. Karen has developed very quickly a full appreciation of our business needs and understands our culture. Karen has adapted well when the brief was modified or refined, showing a high level of flexibility in her approach.”
Michael Brent, Director of Finance & Resources, Education Learning Trust
“My company had cause to use Karen’s services when faced with a delicate situation I was dealing with regarding redundancy. The employee did not take the notice of redundancy well which was when I spoke to Karen, who immediately took over the negotiations with the employee and kept me informed of all conversations and correspondence. Karen and I obviously discussed the situation on several occasions and I felt in extremely safe hands with Karen’s experience in her field of work. My situation was resolved, amicably and quickly and the fees were, I feel, money well spent.
I would definitely recommend Karen to represent either companies or employees with any work related grievance.”
Mick & Paula, Lighthouse Lettings Limited
“DKHR provides a comprehensive HR service to our Academy with strong, clear advice and guidance that is up-to-date with the latest legislation. I have found their service to be highly efficient, extremely friendly and very supportive. With DKHR, you are in safe hands.”
Rachel Yeo, HR Manager, City of London Academy (Southwark)